Entry System Management for Flats

Professional management of door entry systems, access control, and intercom installations for blocks of flats. Keeping your building secure with reliable, well-maintained entry systems.

A functioning, secure entry system is essential for any block of flats. It controls who can access the building, protects residents from unwanted visitors, and contributes to the overall security and wellbeing of the development. At Block, we manage entry systems as part of our comprehensive block management service, ensuring systems are properly maintained, faults are resolved quickly, and upgrades are planned proactively.

Whether your building has a traditional audio intercom, a modern video system, or a smart access platform, our property managers coordinate regular servicing, manage the fob or key card register, and handle resident requests. When systems reach the end of their life, we manage the replacement process including specification, procurement, Section 20 consultation (where applicable), and installation oversight.

What We Manage

Audio and video intercom systems
Proximity fob and key card access control
Smart entry systems with app-based access
Coded keypad entry points
Automated gate and barrier systems
CCTV and integrated security systems
Fob and key card register management
Regular system servicing and testing
Fault reporting and responsive repairs
System replacement and upgrade projects

Frequently Asked Questions

What types of door entry systems are used in blocks of flats?

Blocks of flats use a range of door entry systems depending on the age, size, and budget of the development. Common types include audio intercom systems where visitors announce themselves via a speaker, video intercom systems with a camera allowing visual identification, proximity fob or key card systems, coded keypad entry, and modern smart entry systems that can be managed via a smartphone app. Many buildings use a combination of these technologies for different access points.

Who is responsible for maintaining the door entry system?

The freeholder or their appointed managing agent is typically responsible for maintaining the door entry system in a block of flats, as it forms part of the communal infrastructure. The cost of maintenance, repairs, and eventual replacement is recovered from leaseholders through the service charge. The managing agent should ensure the system is regularly serviced, faults are repaired promptly, and fob or key card registers are kept up to date when residents move in or out.

How much does it cost to replace a door entry system?

The cost of replacing a door entry system varies significantly depending on the type of system, the number of units in the building, and the complexity of the installation. A basic audio intercom system for a small block might cost a few thousand pounds, while a modern video or smart entry system for a larger development could run to tens of thousands. If the cost exceeds the Section 20 threshold, the managing agent must carry out the full consultation process before proceeding.

Need Entry System Management?

Contact us for help managing or upgrading your building's entry system.