Retirement Block Management
Specialist management for retirement and over-55s developments. A sensitive, transparent approach that puts residents first, with fair service charges and dedicated property managers who understand the needs of older people.
Retirement block management requires a distinct approach. Residents of retirement developments often live on fixed incomes, value personal relationships with their property manager, and need clear, accessible communication rather than impersonal digital-only contact. At Block, we combine our professional block management expertise with genuine sensitivity to the unique needs of older residents.
We manage retirement developments across the UK, from small independent living schemes to large retirement villages with extensive communal facilities. Our approach is always the same: transparent charges, responsive service, and a genuine understanding that for many residents, their retirement home is a long-term commitment that they want to feel secure and happy in. We also provide sheltered housing management for developments with additional support services.
Our Retirement Block Services
Transparent Service Charges for Retirement Developments
Service charge transparency is especially important for retirement developments, where residents are often living on fixed incomes and high or unexpected charges can cause real financial stress. We provide fully itemised service charge accounts that clearly explain every cost, and we set realistic budgets that avoid the need for large year-end balancing charges.
We do not charge event fees or exit fees, and we do not take undisclosed commissions from contractors or insurers. Every pound spent on behalf of residents is accounted for and available for inspection by any leaseholder at any time.
Frequently Asked Questions
What is the difference between retirement housing and sheltered housing?
Retirement housing is generally an age-restricted development (typically over 55 or over 60) where residents live independently in their own self-contained flats or bungalows with access to communal facilities. Sheltered housing provides a similar setting but includes additional support such as a scheme manager or warden, an emergency alarm system, and regular welfare checks. Some developments combine elements of both. The level of management required depends on the specific services and facilities provided.
What are the disadvantages of retirement housing management companies?
Common complaints about retirement housing management companies include high and opaque service charges, event fees or exit fees when selling, lack of transparency in how service charge funds are spent, poor communication with elderly residents, and property managers who do not understand the specific needs of older people. At Block, we address each of these concerns through transparent fee structures, clear and accessible communication, and property managers trained in the sensitive management of retirement developments.
Can residents of a retirement block change their managing agent?
Yes. Residents of a retirement block can change their managing agent through the same routes available to any leaseholder. This includes exercising the right to manage under the Commonhold and Leasehold Reform Act 2002, or the freeholder or residents management company appointing a new agent. Block regularly assists retirement developments with a smooth transition from other managing agents, minimising disruption for elderly residents.
How much are service charges on retirement flats?
Service charges on retirement flats tend to be higher than on standard residential blocks because they typically include the cost of a scheme manager or concierge, an emergency alarm system, communal lounge maintenance, guest suite upkeep, and enhanced grounds maintenance. The exact cost depends on the range of services and facilities provided. We ensure that every charge is clearly itemised and represents genuine value for money, with no hidden fees.
Need Management for a Retirement Development?
Contact us for a sensitive, transparent management proposal.