New Build Block Management
Specialist block management for newly completed developments. Smooth developer handovers, proactive defect management, and transparent service charges from day one.
New build block management presents a unique set of challenges and opportunities. Newly completed developments often arrive with construction defects that need addressing within the defect liability period, unrealistic initial service charge budgets set by the developer, and residents who are experiencing communal living for the first time. Getting the management right from the start sets the tone for the entire development.
At Block, we specialise in taking on new build developments and transitioning them from developer-controlled management to a transparent, resident-focused service. Whether you are a developer seeking a professional managing agent for a forthcoming completion, or leaseholders looking to switch managing agent on an existing new build, we can help.
Our New Build Management Services
Managing the Developer Handover
The handover from developer to ongoing management is one of the most important transitions in a new build's lifecycle. We carry out thorough condition assessments of communal areas, building services, and external spaces before accepting handover. All construction defects are documented and formally reported to the developer for rectification within the defect liability period.
We also review the developer's initial service charge budget against real operational costs, establish a realistic sinking fund from the outset, and ensure all health and safety compliance documentation including fire safety certificates and O&M manuals are properly transferred and filed.
Frequently Asked Questions
Why do new builds have management companies?
New build developments typically have management companies because the developer establishes a management structure during the construction and sales phase. This ensures that communal areas, landscaping, and shared infrastructure are properly maintained from day one. The developer usually appoints an initial managing agent and sets the first service charge budget. Once the development is fully sold and occupied, leaseholders can exercise the right to manage or the residents management company can appoint a new managing agent of their choosing.
Can we change the managing agent on a new build?
Yes. Leaseholders on a new build development can change the managing agent. If the development has a residents management company, its directors can appoint a new agent once the management obligations transfer from the developer. Alternatively, leaseholders can exercise the right to manage under the Commonhold and Leasehold Reform Act 2002. Block regularly assists new build developments through this transition process.
What is a defect liability period on a new build?
A defect liability period, typically lasting 12 to 24 months after practical completion, is a contractual period during which the developer is obligated to rectify construction defects at no cost to the leaseholders. A proactive managing agent will carry out thorough snagging inspections during this period, document all defects, and ensure the developer addresses them before the period expires. This is a critical window that should not be missed.
Are service charges higher on new builds?
New build service charges can appear higher than those on older buildings because they often include costs for modern amenities such as lifts, concierge services, communal heating systems, landscaped grounds, and gym facilities. However, the initial service charge estimates provided by developers during the sales process are sometimes artificially low, leading to increases once the true running costs become clear. A good managing agent will set realistic budgets from the outset and explain all costs transparently.
Need Management for a New Build?
Whether you are a developer or a leaseholder group, get in touch for a free proposal.