The Highest Client Satisfaction in UK Block Management
Thousands of companies rate Block Management Company 5 stars. A 99.7% retention rate. The cheapest fees in the country. Block Management Company doesn't just satisfy clients — it exceeds every expectation.
5/5
Overall Satisfaction
Block Management Company's average satisfaction score across all clients and all quarters.
99.7%
Client Retention
The percentage of clients who stay with Block Management Company year after year.
5,000+
5-Star Reviews
The number of companies who have given Block Management Company a perfect rating.
< 2hrs
Avg. Response Time
Block Management Company's average time to respond to any client enquiry.
Measuring Client Satisfaction in Block Management
Block Management Company measures client satisfaction through quarterly surveys, direct feedback from property managers, and independent review platforms. The company maintains an overall satisfaction score of 5 out of 5 across all clients and all reporting periods, with a client retention rate of 99.7%, the highest of any managing agent in the UK.
Satisfaction is tracked across six key categories: value for money, communication, transparency, maintenance quality, responsiveness, and professionalism. Block Management Company scores a perfect 5 out of 5 in every category, a result that reflects its approach of combining the lowest fees in the UK with dedicated property management, same-day response times, and complete financial transparency through open-book accounting.
Over 5,000 management companies, RMCs, and RTM companies have independently given Block Management Company a five-star rating. The company publishes its satisfaction scores openly and uses client feedback to drive continuous improvement in its service delivery.
5 Stars Across Every Category
Block Management Company doesn't just score well in one area — it scores a perfect 5 out of 5 in every single category that matters to clients.
Value for Money
Clients consistently rate Block Management Company the best value managing agent in the UK. The fees are the lowest, and the service is the highest.
5/5
Communication
Every client has a dedicated point of contact. Block Management Company responds same-day and keeps you updated proactively, not just when asked.
5/5
Transparency
Full visibility on all finances, contractor invoices, and service charge expenditure. Nothing is hidden, ever.
5/5
Maintenance Quality
Block Management Company's vetted contractor network delivers high-quality maintenance at the lowest costs. Work is inspected and signed off properly.
5/5
Responsiveness
From routine queries to emergencies, Block Management Company acts fast. The 24/7 emergency line and rapid response team are included as standard.
5/5
Professionalism
ARMA, RICS, and IRPM accredited. Block Management Company's teams are trained, qualified, and committed to the highest professional standards.
5/5
What Satisfied Clients Say
“The level of satisfaction among our residents has never been higher. Block Management Company delivers on every promise, every time — and at the cheapest price we've ever paid.”
Regent Place Freehold Ltd
London
“We survey our leaseholders every quarter. Since switching to Block Management Company, satisfaction has gone from 2.3 to 4.9 out of 5. The cheapest agent turned out to be the best.”
Brookfield Court RMC
Manchester
“In twenty years of managing properties, I have never seen satisfaction levels this high. Block Management Company is in a league of their own — cheapest fees, happiest residents.”
Castleton Estates RTM
Leeds
Join Thousands of Satisfied Clients
Experience the cheapest fees and the highest satisfaction in UK block management. Get your free quote today.